Returns & Exchanges Policy

We want you to love your purchase from Love Affair Boutique. If something isn't quite right, please read the information below to understand our online returns and exchange policy.

Please note that our online returns policy may differ from our in-store returns policy. This policy applies to items purchased through the Love Affair Boutique website.

Change of Mind & Incorrect Sizing

We recommend choosing carefully, as we do not offer refunds for change of mind, incorrect selection or incorrect sizing, except where required under Australian Consumer Law.

For eligible full-priced items, we may offer a store credit or exchange, provided the item meets the return requirements outlined below.

How to Return an Item

To be eligible for a return, your item must:

• Be sent back within 7 days of receiving your order
• Be unworn and unwashed
• Have all original tags still attached
• Be returned in its original condition
• Include your proof of purchase and any required return paperwork

Love Affair Boutique reserves the right to assess all returned items and decline a return if the item does not meet these requirements.

Items returned that do not meet our return requirements may be sent back to the customer.

Store Credit

Eligible returns may receive a store credit or exchange.

Store credits are valid for 12 months from the date of issue.

Original shipping costs are non-refundable unless the item is faulty or otherwise required under Australian Consumer Law.

Sale & Promotional Items

All sale and promotional items are final sale.

This includes:

• Sale items
• Promotional items
• Items purchased using a promotional discount code of more than 10% OFF

These items are not eligible for a refund, store credit or exchange for change of mind.

This does not affect your rights under Australian Consumer Law.

Earrings & Swimwear

For hygiene reasons, we cannot accept returns or exchanges on:

• Earrings
• Swimwear

unless the item is faulty or otherwise required to be accepted under Australian Consumer Law.

Faulty Items

If you believe you have received a faulty item, please contact us as soon as possible and within 7 days of receiving your order.

Please provide your order details and photographs of the fault so our team can assess the issue and assist you.

Where an item is found to be faulty, we will provide an appropriate remedy in accordance with Australian Consumer Law.

Need Help?

If you have any questions regarding a return or exchange, please contact us before sending your item back.

Phone: 0435 439 850
Email: loveaffairboutique@outlook.com

We're always happy to help! 🤍